At FLUXSTREAM, we strive to provide the best service possible and are committed to customer satisfaction. However, we understand that sometimes things may not go as planned.

Eligibility for Refunds

If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:
Refund requests must be made within 30 days of purchase.
The product or service must be unused and in the same condition as received.
You must provide a valid receipt or proof of purchase.

Non-refundable Items

Certain items are non-refundable, including:

Gift cards
Downloadable software products
Services that have already been delivered or completed

How to Initiate a Refund

To initiate a refund, please contact our customer service team at [email protected] with your order details and reason for refund. Our team will review your request and get back to you as soon as possible.

Processing Refunds

Once your refund is approved, it will be processed within 7-10 business days. The refund will be automatically applied to your original method of payment.

If you have any questions about our refund policy, feel free to reach out to us. We are here to help you!